Excargo Services, a 35-year veteran transportation provider, continues to prove its commitment to unparalleled service through appreciation and support for its transportation customers on Friday, May 16th.
Houston, Texas – May 21, 2014 – Excargo Services, a 35-year veteran transportation provider, continues to prove its commitment to unparalleled service with its partner appreciation lunch on Friday, May 16th. As a premier carrier on the gulf coast, Excargo realizes that its customers have been vital to its continued success. During the event, the team took the opportunity to discuss the industry, harness stronger relationships, and advance its strategic approach to service.
In the last three years, everything from a massive earthquake in Japan, to hurricanes on the American East Coast threatened the global supply chain. As one of the world’s largest ports, Houston’s logistics industry must be ready to react strategically, at the drop of a hat. This is another reason why it is so vital for Excargo to take its service one step further and gain a deeper understanding of its stakeholders. “These types of face-to-face opportunities allow us to ask questions, listen, and constantly improve,” said Excargo’s Amber Gary. She added that with the prominence of electronic communications “it’s helpful to visit in-person to discuss regulatory updates, our company, and the needs of domestic and international shippers.”
A 30-year transportation partner of Excargo and Vice President of Imports at Rulewave, Inc., Julie Moore added, “As a service provider to importers, having a partner like Excargo makes the difference in efficiency and reliability. If there are unforeseen delays or challenges, we rely on their team to have open, transparent communication to keep our team informed. Our reputation relies heavily on our transportation partners.”